Technical pilot framework

How would we evaluate Wislab responsibly?

Start with architecture fit, deploy a bounded environment, test representative meetings, and finish with an evidence-based rollout decision.

For the limited Founding Design Partner Program, see how Wislab works with five organizations during initial rollout.

What question should the pilot answer?

Whether the current product creates enough value to justify its deployment model.

A pilot should test the complete system: Windows capture, local transcription, summary quality, processing-server operations, user workflow, and security-review findings.

Workflow fit

Can the intended users reliably record and finish representative meetings?

Output usefulness

Do transcripts and summaries reduce review effort or improve follow-through?

Architecture fit

Does the data flow satisfy the requirement that motivated an organization-operated server?

Operating fit

Can the organization support endpoints, server availability, models, storage, and updates?

What must be ready before users start?

A bounded pilot still needs production-minded foundations.

The exact topology is agreed during technical review. These are the current product dependencies—not a generic cloud trial checklist.

Pilot endpoints
Windows computers able to run Wislab Desktop and the local speech model, with permission to capture meeting audio
Processing host
A Python-compatible server operated by your organization with resources for the configured summary model
Model dependencies
The required speech-model files on each desktop and a configured language-model path on the processing host
Network path
Desktop reachability to the processing API; HTTPS should be used outside isolated development or lab environments
Authentication
Portal sign-in plus processing-server JWT validation aligned to the Portal issuer and audience
Storage
Capacity and retention decisions for local audio, desktop databases, and processing-server job data
Calendar integration
Optional Google or Microsoft read-only calendar connection when calendar-linked workflows are in scope
Pilot ownership
A business sponsor, technical owner, security reviewer, and a small group of representative Windows users
Readiness gate

A pilot should not begin until server ownership, endpoint scope, network access, meeting-consent policy, and success measures have named owners.

What happens from first call to pilot decision?

A staged evaluation reduces uncertainty before broader deployment.

Duration is agreed after technical review because server readiness, security review, user count, and calendar or consent scope can materially change the schedule. Wislab does not promise a fixed pilot duration before those facts are known.

Stage 1Fit and scope

Discovery

Define the decision the pilot must support and confirm that the current product scope matches it.

  • Users and meeting types
  • Expected business outcome
  • Architecture and policy constraints
  • Out-of-scope requirements
Stage 2Technical readiness

Architecture review

Map the desktop, Portal, processing server, network path, identity configuration, and retention responsibilities.

  • Server and model requirements
  • JWT configuration
  • HTTPS and network placement
  • Endpoint and storage controls
Stage 3Controlled deployment

Environment setup

Bring up the processing service, configure pilot desktops, verify sign-in, and run a non-sensitive technical test.

  • Connectivity and authentication
  • Local transcription readiness
  • Summary job completion
  • Logging and support path
Stage 4Representative use

Pilot operation

Selected users test agreed meeting scenarios while the technical owner tracks reliability and support effort.

  • Capture completion rate
  • Transcript and summary review
  • User workflow feedback
  • Server and endpoint observations
Stage 5Evidence review

Completion decision

Compare measured results with the agreed criteria and document blockers, required changes, and operating implications.

  • Proceed to rollout planning
  • Extend a targeted test
  • Pause for a product or infrastructure gap
  • Conclude the model is not the right fit

How will we know whether the pilot succeeded?

Agree on observable measures before the first real meeting.

Targets should be set by your organization during planning. The categories below avoid presenting untested performance numbers as promises.

Completion

Share of intended meetings that produce a saved transcript and completed summary without manual recovery.

Usefulness

User rating of whether the transcript and summary reduce review time and preserve important outcomes.

Accuracy review

Observed transcript and summary errors across representative audio conditions and meeting types.

Operational load

Setup effort, support requests, server availability, processing time, and intervention required.

Architecture acceptance

Whether security and IT reviewers accept the documented data flow and assigned responsibilities.

User adoption

Whether pilot users can follow participant notice, recording, finish, review, and export workflows consistently.

Who is responsible for what during the pilot?

Support works best when product and infrastructure ownership are explicit.

Wislab

Product guidance

Support the evaluation of the current desktop and processing-server workflow.

  • Product walkthrough and workflow guidance
  • Current deployment documentation
  • Product-level troubleshooting
  • Clarification of known scope and limitations
Your organization

Environment operations

Own the systems, policies, and access required for the pilot environment.

  • Processing host and network access
  • Endpoint deployment and protection
  • Secrets, backups, logs, and retention
  • User selection, recording policy, and internal approvals

What happens when the pilot ends?

The result is a deployment decision, not an automatic sales handoff.

The closeout should state what worked, what did not, what broader operation would require, and whether the current product is ready for the intended scope.

1

Review evidence

Compare actual results with the agreed success measures and security findings.

2

Record gaps

Separate product gaps from infrastructure, policy, training, and support issues.

3

Define next scope

If proceeding, identify users, environments, owners, controls, and operational changes for rollout.

4

Make the decision

Proceed, extend narrowly, pause, or stop based on evidence—not sunk effort.

What would your pilot need to prove?

Start with the decision, representative users, and the processing environment your team can operate.